Mifactura App Martben

Privacy Policy - MiFactura **Last Updated: February 11, 2026** MiFactura ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. ## Information We Collect ### Personal Information When you use MiFactura, we collect the following information: - **Account Information:** Name, email address, phone number - **Business Information:** Company name, NIT/legal ID, address, phone number, tax regime, economic activity - **Authentication Data:** Login credentials, OAuth tokens (Google Sign-In, Apple Sign-In) - **Subscription Information:** Membership plan, billing cycle, payment history - **Document Data:** Electronic invoices, credit notes, debit notes, payroll documents, support documents, client and supplier information, product catalogs, employee records ### Payment Information Payment processing is handled by: - **RevenueCat:** For subscription management - **Apple/Google IAP:** For in-app purchases ### Document Processing Information Electronic invoicing and document processing is handled through authorized DIAN service providers. Document data is transmitted securely for validation and certification with Colombia's tax authority (DIAN). ## How We Use Your Information We use collected information to: - Provide and maintain the electronic invoicing service - Generate and process electronic documents (invoices, credit notes, debit notes, payroll, support documents) - Manage your account and subscription - Send documents via email, WhatsApp, and other communication channels as requested by you - Generate PDF documents for your records - Improve our service and user experience - Communicate updates and important notifications - Ensure compliance with Colombian tax regulations (DIAN) - Maintain security and prevent fraud ## Data Sharing We may share your information with: - **DIAN (Dirección de Impuestos y Aduanas Nacionales):** As required for electronic invoicing compliance in Colombia - **Authorized Technology Providers:** For electronic document validation and certification - **Payment Processors:** RevenueCat, Apple, and Google for subscription management We do **not** sell your personal information to third parties. ## Data Security We implement industry-standard security measures including: - Encrypted data transmission (HTTPS/TLS) - Secure token-based authentication - Biometric authentication support (Face ID, fingerprint) - Secure credential storage ## Data Retention - Active account data is retained as long as your account is active - Electronic documents are retained as required by Colombian tax law - When you delete your account, we permanently remove your personal information within 30 days, except where retention is required by law ## Account Deletion You have the right to delete your account at any time through the app. This will permanently remove: - Your personal information - Business data and configurations - Client, supplier, and employee records - Product catalogs - Subscription information - Cancel all active subscriptions with Apple, Google, and RevenueCat **Note:** Certain electronic documents may be retained as required by Colombian tax regulations. ## Your Rights You have the right to: - Access your personal data - Correct inaccurate data - Request deletion of your data - Export your data - Opt out of marketing communications ## Children's Privacy MiFactura is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. ## Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date and, where appropriate, through in-app notifications. ## Contact Us **Martben SAS** - **Email:** support@martben.com - **Website:** https://martben.com --- By using MiFactura, you acknowledge that you have read and understood this Privacy Policy.